UK released S4 Complete DVD Box Set

[josieb1]

The Supernatural S4 Complete DVD box set was released in the UK on Monday, finally.  However a problem was identified where the discs are incorrectly numbered, and the special features are missing.

I just came off the phone with a lady called Karen Curran, a CS Team leader from Warner Home Entertainment, they admit the problem is theirs, they pressed the wrong discs. What they want is for everyone who has a set without special features to return the set to them, and they will replace it with a correct set. This saves returning it to the retalier for a refund and then waiting to reorder when new stock arrives.

Send the DVD's to

Warner Home Entertainment

Freepost-RSAR-ZTSK-XTBT

Rabans Lane

Aylesbury

HP19 8TS

They need a covering letter with your name and address. If anyone wants to ring them to confirm anything the number is 0207 984 6480.

There is a thread running on the community Dean-Sam here http://community.livejournal.com/dean_sam/10519012.html and I have posted this on there, but I wanted to pass this message onto as many people as possible.

I just had a pm from Letsgetstarted, she phoned WB Home Entertainment and they said it does also affect the 2 part sets, so anyone with those ring them and see if you can get them replaced.


 

 

Comments

[josieb1.livejournal.com]

Hi, I just wanted to let you know my replacement set arrived from Warners today, and it has all the extras. I have also seen the new sets in HMV and wonder if Warners have just repackaged the incorrectly pressed discs, so two differnet versions of the Complete set will be on sale.

[kebab1806.livejournal.com]

Hi just got mine back and it looks like it has all the extras. Thanks again for letting everyone know *hugs*