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UK released S4 Complete DVD Box Set
The Supernatural S4 Complete DVD box set was released in the UK on Monday, finally. However a problem was identified where the discs are incorrectly numbered, and the special features are missing.
I just came off the phone with a lady called Karen Curran, a CS Team leader from Warner Home Entertainment, they admit the problem is theirs, they pressed the wrong discs. What they want is for everyone who has a set without special features to return the set to them, and they will replace it with a correct set. This saves returning it to the retalier for a refund and then waiting to reorder when new stock arrives.
Send the DVD's to
Freepost-RSAR-ZTSK-XTBT
Rabans Lane
Aylesbury
HP19 8TS
They need a covering letter with your name and address. If anyone wants to ring them to confirm anything the number is 0207 984 6480.
There is a thread running on the community Dean-Sam here http://community.livejournal.com/dean_sam/10519012.html and I have posted this on there, but I wanted to pass this message onto as many people as possible.
I just had a pm from Letsgetstarted, she phoned WB Home Entertainment and they said it does also affect the 2 part sets, so anyone with those ring them and see if you can get them replaced.
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http://www.warnerbros.co.uk/web/main/dvd/dvd.jsp?frompage=television_ukl
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If they brush me off I'll return the DVDs to amazon. I still don't really care, but others are right... It's a matter of principle and we should get what we paid for.