The Supernatural S4 Complete DVD box set was released in the UK on Monday, finally. However a problem was identified where the discs are incorrectly numbered, and the special features are missing.
I just came off the phone with a lady called Karen Curran, a CS Team leader from Warner Home Entertainment, they admit the problem is theirs, they pressed the wrong discs. What they want is for everyone who has a set without special features to return the set to them, and they will replace it with a correct set. This saves returning it to the retalier for a refund and then waiting to reorder when new stock arrives.
Send the DVD's to
Warner Home Entertainment
They need a covering letter with your name and address. If anyone wants to ring them to confirm anything the number is 0207 984 6480.
There is a thread running on the community Dean-Sam here http://community.livejournal.com/
I just had a pm from Letsgetstarted, she phoned WB Home Entertainment and they said it does also affect the 2 part sets, so anyone with those ring them and see if you can get them replaced.